Payment/Ordering Terms You can apply for open account by completing our credit application. Upon approval of open account terms, payment must be received within 30 days from the date of invoice. We accept checks, VISA, MasterCard, American Express and Discover. A purchase order or order form must be submitted before we can process your order. Order forms can be downloaded from our website.
	Artwork (Electronic) We have an electronic workflow and accept all MAC and MAC compatible files. Artwork must be submitted on our design templates and file submission guidelines must be followed to ensure proper file output. Templates and tip sheets are available. Incorrect files will delay production. We will notify you of charges to correct or alter files. When utilizing our FTP site or e-mailing smaller files, be sure to properly label the transmission with your dealer information so we can match it to your order. Fax or send PDF hard-copy of your file expectations with your purchase order or order form.
	Artwork (Copy Errors) Customer files are reviewed before output to ensure accuracy and that your expectations are met. However, we are not liable for errors in customer submitted files or for unexpected file output when no color separated lasers are sent. Additionally, when a remake is warranted the order will be produced according to the original specifications, without alteration.
	Proofs FAX or PDF: $10.00 (NET) each. Color Digital: $25.00 (NET) each. Proof approval or changes need to be indicated in writing. Changes may incur additional prep charges. Production time begins after proof approval. A reasonable variation in color between proofs and the printed piece may occur.
	Printing - Four Color Process The four color process print base price is based on customer supplied files in acceptable programs with hard copy verification (fax lasers or send PDF). Process graphics must be in CMYK and not RGB. All PMS colors in files will be converted to CMYK process equivalents. We are not responsible for color shifts that may occur when PMS colors in files or RGB files are converted to CMYK. Never rely on color monitors for accurate color representation.
	Color Matching ColorWorx® is a "gang run" style print company. Your job will be run on a press sheet with other jobs and will be run to standard color densities. The overall dominant color on a sheet may cause individual job colors to shift slightly. We make every effort to produce a reasonable representation; however, ColorWorx®, like all other gang run commercial printers, does not guarantee an exact color match.
	Changes or Cancellations Changes to orders in progress may or may not require additional cost and/or time. Cancellation after order is in progress or materials have been ordered will require payment for work performed, materials generated or re-stocking fees incurred. There is a minimum $25.00 (NET) order cancellation fee.
	Production Time Most orders ship in 7 working days or less from receipt of acceptable submitted art files. ColorWorx® cannot be held responsible for delays due to incorrectly submitted files. Additional time and charges may be required to alter or fix incorrect files. Production times are exclusive of delivery time and are non-contractual.
	Damaged Goods/Claims It is important to inspect all materials upon arrival. In the case of loss or damage in transit, the liability is that of the carrier. Please mark shipper "received damaged" and contact us immediately. A claim must be filed with the carrier within 10 days after receipt of merchandise. All other claims must be made within 30 days of delivery. In the case of errors, our liability is specifically limited to the value of the product we manufacture.
	Rights to Promote The plant reserves the right to use all products produced by the plant in the plant's advertising, promotional literature, displays and sample programs. In addition, the purchaser agrees to assume any liability resulting from actions or demands brought against the manufacturer for copyright infringements.
	Samples A reasonable number of samples are available FREE of charge and are sent regular mail or ground. We can also ship overnight using your shipper number.
	Shipping Freight F.O.B. factory in Michigan. Prices include ground shipping in the Continental U.S.A. Additional charges apply for faster ship method. There is a $12.00 (NET) charge for each additional split ship destination.